Versand

Shipping Policy

Effective Date: June 25, 2026

Thank you for shopping at Ollingvy (ollingvy.shop). We specialize in high-quality women’s dresses and skirts and are committed to providing a smooth and enjoyable shopping experience.

1. Global Free Shipping

• We offer FREE shipping worldwide on all orders.
• No minimum purchase amount is required.
• Shipping costs are fully covered by Ollingvy for every destination.

2. Order Processing Time

• All orders are processed within 1–3 business days after payment confirmation.
• During peak seasons or promotions, processing may take up to 5 business days. We will notify you if there is any delay.

3. Shipping Times

Delivery times are estimates and may vary depending on your location and customs clearance (for international orders). Here are our typical shipping times:

• United States, Canada, United Kingdom, Australia, and most European countries: 7–15 business days
• Other countries and regions: 10–25 business days

Please note that these are estimated delivery times after your order has been shipped. Actual delivery may be affected by local postal services, customs, or unforeseen events.

4. International Orders & Customs

• For international shipments, you (the buyer) are responsible for any import duties, taxes, and customs fees imposed by your country.
• These charges are not included in the shipping cost and are collected by your local customs authority.
• We are not responsible for delays caused by customs clearance.

5. Shipping Methods

We ship through reliable international carriers such as:

• DHL
• FedEx
• UPS
• China Post / ePacket / other local postal services (depending on destination)

A tracking number will be provided for every order once shipped.

6. Tracking Your Order

• You will receive a shipping confirmation email with your tracking number once your order is dispatched.
• You can track your package using the link in the email or on our website.

7. Shipping Address

Please ensure your shipping address is complete and accurate. We are not responsible for packages delivered to incorrect addresses provided by the customer. If you need to change your address after placing an order, please contact us as soon as possible.

8. Delayed or Lost Packages

• If your order has not arrived within 30 days after the estimated delivery date, please contact us at info@ollingvy.shop.
• We will work with the carrier to investigate and resolve the issue (including reshipping or refunding in accordance with our Return and Refund Policy).

9. Changes to Shipping Policy

We reserve the right to update this Shipping Policy at any time. Any changes will be posted on this page with the updated effective date.

If you have any questions about shipping, please feel free to contact us at info@ollingvy.shop. We usually respond within 24 hours.

Thank you for choosing Ollingvy! Ollingvy Team info@ollingvy.shop